Privacy Policy

At Himachal Cabs Online, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or use our taxi booking services.

1. Information We Collect

We believe in data minimization. We only collect the information strictly necessary to provide our taxi services and communicate with you regarding your bookings. We do not sell your data to third parties.

Data Type	Purpose of Collection	Storage Duration
Name	Identify the passenger for the booking and issue receipts.	12 months after trip completion
Phone Number	Essential for driver communication, OTP verification, and booking alerts.	12 months after trip completion
Email Address	To send booking confirmations, invoices, and service updates.	Indefinitely (until unsubscribed)

2. How We Use Your Data

Your information is collected via our contact forms and booking interface solely for the following purposes:

• Booking Management: To process your request for one-way cabs, round trips, or airport transfers in Himachal Pradesh.
• Communication: To allow drivers to contact you for pickup coordination and to send you status updates.
• Customer Support: To respond to inquiries and resolve issues related to your travel.
• Security: To prevent fraud and ensure the safety of our passengers and drivers.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. Your data is stored securely on our servers and is only accessible by authorized personnel involved in booking fulfillment.

4. Third-Party Sharing

We do not share your personal data with third parties for marketing purposes. However, in the event of a legal requirement or to protect the safety of our passengers, we may disclose data to relevant authorities.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Opt-out of any marketing communications.